Information
Welcome to Demissie trading, your trusted online source for high-quality imported goods in Canada. We pride ourselves on offering a curated selection of day-to-day use products, from genuine leather items and authentic Ethiopian coffee to organic crops and skincare. Explore our commitment to quality and discover how we bring the best of the world directly to your doorstep.
Frequently asked questions
Have questions about our unique selection of imported goods, placing an order, or what happens after your purchase? We've gathered answers to some of the most common inquiries to make your experience with Demissie trading as smooth as possible.
What makes your imported leather goods, coffee, and skincare products special?
Our Ethiopian coffee originates from the renowned Yirgachefe region, known for its distinctive aroma and rich flavor. Our leather products, including purses, wallets, jackets, and boots, are crafted from genuine leather, ensuring durability and timeless style. Furthermore, our packed crops and spices are certified organic, guaranteeing purity and natural goodness.
How can i place an order, make payments, and how will my items be delivered?
Placing an order is simple through our online webshop. We offer secure credit card payment options for your convenience. Once your order is confirmed, we can ship it directly to your specified address. Our aim is to ensure your unique items reach you efficiently and safely.
What should i do if i'm not satisfied with my purchase or need assistance after receiving my order?
Your satisfaction is our priority at Demissie Import Export. If you encounter any issues or require support after receiving your order, please do not hesitate to contact us directly. You can reach us by calling 5878895300 or sending an email to detayse@yahoo.com. We are here to help resolve any concerns.
Do you ship internationally?
Currently, Demissie trading ships within Canada. We are exploring options to expand our shipping services in the future. Please check back for updates.
What is your return policy?
Please refer to our dedicated 'Shipping & Returns' page for detailed information on our return policy and procedures.
Are all your products ethically sourced?
We are committed to ethical sourcing practices across all our imported goods, ensuring fair trade and sustainable production wherever possible.
How can i track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this number to monitor the status of your delivery online.
Do you offer wholesale pricing for businesses?
Yes, we do. For wholesale inquiries, please contact us directly at tadele@demissietrading.ca to discuss your needs and our wholesale terms.
Beyond the ordinary, right to your home
Demissie import export is dedicated to bringing you exceptional day-to-day goods that tell a story. Discover the quality and uniqueness in every product, meticulously selected for your enjoyment. We're building a community around authentic imports, and we invite you to be a part of our journey. Start exploring our diverse catalog today!